Privacy Policy - Cubao X

1. Introduction

Cubao-X.com (“we,” “us,” or “our”) is deeply committed to safeguarding your personal data and upholding your right to privacy. We recognize the importance of protecting personal information in an increasingly connected world and aim to collect, use, and process your data responsibly, transparently, and in full accordance with all applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we handle personal data when you interact with our website, products, and services.

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who access Cubao-X.com. As the data controller, Cubao-X.com determines the purposes and means of the processing of your personal data and ensures compliance with relevant privacy legislation. For the purposes of GDPR, the data controller is Cubao-X.com, and we can be reached for privacy inquiries at [email protected].

3. Categories of Data We Process

We collect and process various categories of personal data depending on your interaction with our website and services:

a. Usage Data
Includes information about how you use our website, such as your IP address, browser type and version, time zone setting, date/time of visit, pages visited, length of visit, and referring URL.

b. Account Data
Includes information you provide when creating an account: your full name, address, email address, phone number, and authentication credentials.

c. Profile Data
Includes your preferences, interests, feedback, purchase history, and behavioral interactions with our platform (e.g., items browsed, pages favorited, shopping tendencies).

d. Communication Data
Includes correspondence when you contact us through support forms, feedback surveys, or other interactions. This may include records of emails, chats, or phone communications.

e. Technical Data
Includes the type of device you use to access our website, operating system, system configurations, device identifiers, and the type and version of browser plug-ins.

f. Transaction Data
Includes payment and billing information, delivery addresses, and transaction-related communications tied to purchases and services completed through Cubao-X.com.

g. Preference Data
Includes your marketing and communication preferences, product category choices, and consent management details.

4. Legal Bases for Processing

We only process your personal data when legally permitted to do so, including under the following lawful bases:

– Contractual Necessity: When processing is required to fulfill our contractual obligations (e.g., account registration, order fulfillment).
– Consent: Where you have explicitly consented to processing (e.g., opting into newsletters or certain cookies).
– Legitimate Interests: For purposes which are in our legitimate interest (e.g., improving website functionality, fraud prevention), provided your rights do not override those interests.
– Legal Obligations: Where processing is necessary to comply with legal or regulatory requirements.

5. Your Rights Under Data Protection Laws

You are entitled to exercise the following rights regarding your personal data:

– Right of Access: You have the right to request access to your personal data and receive a copy of the information we hold about you.
– Right to Rectification: If the data we hold about you is inaccurate or incomplete, you have the right to request correction.
– Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data under certain circumstances.
– Right to Restrict Processing: You may request restriction of processing your personal data in certain cases.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
– Right to Object: You may object to the processing of your data where we rely on legitimate interests or direct marketing.

To exercise any of the above rights, please contact us at [email protected]. We will respond to any rights inquiries in accordance with applicable law.

6. Security Measures

We implement robust security measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. These safeguards include, but are not limited to:

– Data encryption during transit and at rest
– Access control protocols and user authentication systems
– Regular security audits and vulnerability assessments
– Secure servers and firewall technologies
– Employee training and role-based data access permissions
– Routine backups and data integrity checks

7. International Data Transfers

Your data may be stored or processed outside of your region, including in jurisdictions that may not provide the same level of data protection. Whenever we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:

– The use of Standard Contractual Clauses approved by the European Commission
– Transfers to entities certified under recognized data protection frameworks
– Binding corporate rules and contractual commitments to maintain confidentiality and data protection standards

8. Data Retention

We retain personal data for only as long as is necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or operational requirements. Specifically:

– Usage and Technical Data: Retained for up to 12 months for analytics and system improvement.
– Account and Transaction Data: Retained for up to 7 years for legal compliance and tax purposes.
– Communication and Support Records: Retained for 24 months for quality assurance and dispute resolution.
– Preference and Marketing Data: Retained until withdrawn or 2 years after the last interaction, whichever is earlier.

When data is no longer required, it is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your user experience, analyze site performance, and deliver customized content. Our cookies fall into the following categories:

– Essential Cookies: Required for website functionality (e.g., page navigation, account login).
– Functional Cookies: Enable enhanced features (e.g., user preference storage, language selection).
– Analytics Cookies: Help us understand user interactions via anonymized data for performance optimization.
– Performance Cookies: Monitor site usability and improve overall service delivery.

10. Cookie Management and Compliance

You may manage your cookie preferences at any time via the settings on our website consent banner. Visitors from the EU and California are prompted to opt in to non-essential cookies in compliance with GDPR and CCPA. You may also disable cookies through your browser settings; however, this may affect the availability of functionalities on Cubao-X.com.

For California residents, we honor Do Not Track (DNT) and offer opt-out mechanisms for sales of personal information, if applicable. You can use the “Do Not Sell My Personal Information” link provided on our website, where relevant.

11. Children’s Privacy

Cubao-X.com is not directed to, and does not knowingly collect personal data from, individuals under the age of 13. If you are a parent or guardian and believe that we may have collected information from a child under 13, please contact us at [email protected] so that we may take appropriate steps to delete such information.

12. Policy Updates and Notifications

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Any significant changes will be communicated to users through prominent notices on our website or via email, where appropriate. Continued use of Cubao-X.com following such changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://cubao-x.com

We are committed to GDPR and CCPA compliance and welcome your privacy-related inquiries or concerns at any time.